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Senior Technical Writer (m/f/d)

Location:  Munich
Stellen-ID:  13461

G+D makes the lives of billions of people more secure. We develop innovative products and solutions to safeguard payment processes, identities, connectivity, and data. With more than 160 years of experience behind us, we approach each day with renewed energy and passion. We are an international technology group and traditional family-owned company, with over 11,000 employees in 32 countries.
Creating Confidence is our path to success; and it could soon be yours, too.

We are convinced, that central banks across the world will introduce a so-called Central Bank Digital Currency (CBDC) like the digital Euro within the next five years.
This will create a whole ecosystem of products and services that fit perfectly with Giesecke+Devrient's existing product portfolio.
The CBDC ecosystem ranges from banking applications to mobile apps and down to small embedded devices.
The solutions involved in such an ecosystem will deal with terabytes of data, high availability, high performance, high security and millions of customers.
Our mission is to create and grow a new set of products and solutions that will enable all participants to benefit from the upcoming e-Money revolution.

 

For the development of CBDC products and solutions together with central banks, we are looking for a Senior Technical Writer.

 

You will create outstanding documentation and material to educate a broad range of audiences, internal and external, aimed at boosting the user experience in understanding, using and integrating our CBDC solution. The documentation may vary in format and style: user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations.

You’re motivated, passionate, and thrive in the fast-paced culture of a dynamic and evolving young company. You have strong writing skills, the ability to understand technical and non-technical content and convey it through training materials that speak clearly to different personas. You are a self-starter who thrives under pressure, enjoys team successes, moves quickly and constantly adapts and grows together with a strong win mentality team.

 

Your responsibilities:

  • Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
  • Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
  • Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
  • Establish team policies and procedures, conforming to existing styles, policies, and procedures.
  • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
  • Gather customer feedback on documentation to improve usability.
  • Research and continuously improve the mediums and techniques to write compelling and satisfying documentation and training materials.

 

About You:

  • Excellent writing and proofreading skills.
  • Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
  • Desire and ability to setup documentation and training material strategies, policies and processes.
  • Strong experience owning an end-to-end documentation creation and maintenance process.
  • Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
  • Experience in all aspects of documentation (format, content, etc.) of REST API’s and SDK’s
  • Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.

 

Benefits:

  • You will play a driving role in shaping our CBDC solution, thereby having the potential to revolutionize the future of payments
  • You will have the opportunity to gain deep knowledge in the cutting edge area of central bank digital currencies
  • You will enjoy large autonomy in deciding what topics you would like to focus on and how much responsibility you would like to own
  • You will be empowered to achieve your maximum potential through a supportive environment that places trust in your abilities and celebrates your accomplishments
  • All that matters here are your work and the results - where, and when you work is flexible
  • A competitive market-standard salary

$$  $$ Claudia Laub $$ career@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=13461&career_ns=job_application

We are looking forward to receiving your application!

Giesecke+Devrient advance52 GmbH
Prinzregentenstr. 159, 81677 Munich
www.gi-de.com/careers
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