Share this Job

Senior Service Designer (m/f/d)

Location:  Munich
Stellen-ID:  13401

G+D makes the lives of billions of people more secure. We develop innovative products and solutions to safeguard payment processes, identities, connectivity, and data. With more than 160 years of experience behind us, we approach each day with renewed energy and passion. We are an international technology group and traditional family-owned company, with over 11,000 employees in 32 countries.
Creating Confidence is our path to success; and it could soon be yours, too.

We are looking for a Senior Service Designer (m/f/d) to join our product team. This role will develop a deep understanding of user behaviors and needs in various markets and develop an intuitive, efficient and relevant user experience.


Your responsibilities:

  • You take the lead on developing outstanding user experience
  • You develop a deep understanding of user behaviors and habits
  • You identify users’ needs, pain points and contribute to developing solutions with real value for the user
  • You create user flows and think through usage scenarios
  • You conduct or steer user research internationally
  • You create storyboards, personas and usage scenarios and screen flows
  • You collaborate closely with product managers, designers and engineers


Your skills:

  • You have a degree in product design, innovation design or a similar area
  • You bring 5 or more years of experience in developing outstanding user experiences
  • You are an expert in wireframe or prototyping tools (Sketch, Zeplin, InVision, InDesign or Figma)
  • You are empathic, creative, analytical and user-centric mindset
  • You are self-organized and outcome oriented
  • You are a team player with good communication skills
  • You know your way around design thinking and usability testing methodologies
  • Languages: English (proficient), German and any other languages are a plus
  • Experience in payment or banking industry is a plus
  • Experience in designing user journeys in emerging markets is a plus


Your Benefits:

  • You will play a driving role in shaping our CBDC solution, thereby having the potential to revolutionize the future of payments

  • You will have the opportunity to gain deep knowledge in the cutting edge area of central bank digital currencies

  • You will be empowered to achieve your maximum potential through a supportive environment that places trust in your abilities and celebrates your accomplishments

  • All that matters here are your work and the results - where, and when you work is flexible

  • A competitive market-standard salary

$$  $$ Claudia Laub $$ $$ $$ $$

We are looking forward to receiving your application!

Giesecke+Devrient advance52 GmbH
Prinzregentenstr. 159, 81677 Munich
The future is where we are.
I'm proud of what we do: