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Customer Product Manager

Location:  Dubai
Stellen-ID:  19044

When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. G+D Currency Technology is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 160 years of experience – combined with new, digital solutions – makes us the world market leader in Advanced Currency Management. As part of the G+D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 11,000 employees worldwide. We are convinced that the key to success is in the diversity of our employees. That’s why it depends on you personally – let’s shape the future of currencies together!

Join the Project Management team (Mobile Security)!


Job Overview / Summary:

  • Ensures customer satisfaction in relation to the product projects won, as well as to provide technical support on TCD products and to collaborate in the promotion of those products.


Accountabilities:

  • Monitoring and steering of product projects, ensuring that the established quality and safety criteria and the customer's requirements are met.
  • Verification and approval for production of the final result and verification of the efficiency of the production circuit.


Responsibilities:

Project Management Responsibilities

  • Advise and provide technical support of the products to the customer, to the department itself, to other departments within the company and to other companies of the group.
  • Evaluating projects requested by customers, determining their feasibility and setting priorities.
  • Definition of the general specifications of the projects according to the needs of the customer.
  • Coordinate with TCD Product Integration world-wide, or other companies, the development of applications demanded by customers.
  • Coordinate with Sales the successful delivery of the product within the stipulated time, monitoring the product and the first production(s).
  • Communication and coordination with TCD Product Integration to get to know the products that are being developed.
  • Communication, collaboration and coordination, with the other departments of G+D MS and other G+D MS companies of the group for matters of their functionality.

 

Product Management Responsibilities

  • Offer technical support to the Sales domain in product promotion tasks (meetings with customer, sales presentations, training courses, etc.).
  • Train the customer and their collaborators in the use of TCD products.
  • Will be responsible for one or more specific technologies/products, being the "expert" in which the rest of the members of the organization will be supported.
  • Providing technical consulting services, identifying customer needs and promoting TCD products.

 

Education and Experience:

  • University or technical college degree in Electrical, Computer, Telecommunications, specializing in Telematics or Electronic Systems, Engineering; or Technical Industrial Engineering, specializing in Electronics; or similar degree
  • 2 years as project or product manager in a market similar to TCD, or 
  • 5 years as developer or tester from a TCD type product integration

 

Knowledge and Skills:

  • Fluent written and spoken English / Fluency in Arabic language an advantage.  
  • Knowledge of customer’s national language at an intermediate level is preferable
  • Microsoft Office skills at an advanced user level
  • Basic SAP knowledge is preferable
  • High degree of business acumen in regards to communication skills, technical skills/product knowledge, problem solving, time management, diplomacy, stress resistance/self-control, proactive, negotiation/commercial vision skills, social skills, teamwork, self-taught, customer-oriented.

$$  $$ HR Team Dubai $$ careers-dxb@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=19044&career_ns=job_application

We are looking forward to receiving your application!

Giesecke+Devrient Currency Technology FZE
B1, Dubai Digital Park, Dubai Silicon Oasis
www.gi-de.com/careers
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