Field Hardware Service Engineer - Angola

Location:  Dubai
Stellen-ID:  22540

When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. G+D Currency Technology is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 160 years of experience – combined with new, digital solutions – makes us the world market leader in Advanced Currency Management. As part of the G+D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 11,000 employees worldwide. We are convinced that the key to success is in the diversity of our employees. That’s why it depends on you personally – let’s shape the future of currencies together!

Scope and Purpose:

  • Keeping the system availability as per the SLA

  • Providing full site support 

  • Technical Skills:

    • Hand skills is a must.

    • Hands on experience with using the tools and measurement instruments

    • Following the operation and service manuals

    • Scope and Purpose:

    • Keeping the system availability as per the SLA

    • Providing full site support 

  • Technical Skills:

    • Hand skills is a must.

    • Hands on experience with using the tools and measurement instruments

    • Following the operation and service manuals

    • Hands on experience with electromechanical systems. One can be more oriented in one aspect but shall be willing to comprehend the other.

  • Electrical – Electronics:

    • Electrical and electronic basic theory is a must

    • Using measuring instruments like AVO meter

    • Dealing with high and low voltage circuits

    • Troubleshooting electronic PCB as a black box of inputs, outputs, status indicators 

    • Using electronics interfaces like serial communication, CAN bus, Profinet

    • Interpreting and comprehending the wiring diagrams

    • Electronic components  like sensors, proximities, drivers, servo motors.

    • Familiar with PLC systems. Preferred if familiar with SIEMENS S7 and SEW drivers

    • Familiar with automation systems. Preferred if dealt with automated systems like AGV, ROV, or drones.

    • Software backup and upgrade

  • Mechanical:

    • Basic mechanical principles is a must

    • Dealing with sophisticated mechanical components, assembling and disassembling interconnected parts

    • Ability to handle, provide, and operate the needed tools for erecting and assembling huge mechanical systems (trolley chain hoist, electrical chain hoist)

    • Fine tuning and adjustment using tension meter, torque wrench.

    • Interpreting mechanical drawing. Comprehending pneumatic air control valves

    • Preferred if experienced with pneumatic systems, positive and negative air pressures, compressors.

    • Basic hydraulic systems principles.

    • Capable of dealing with conveyors, rollers, pulleys, belts, tensions, mechanical joints, bearings.

    • Analytical thinking. Attention to details.

    • Ability to comprehend different installation materials

Key Result Areas & Responsibilities 

  • Ensuring all time normal operation of the designated system at the customer premises 

  • Troubleshooting and maintenance (PM/CM) of the designated system. Following the routine schedule of repairing.

  • Capable of performing the installation and commissioning 

  • To test, measure, align, and calibrate the designated system

  • Documenting the onsite performance is a must. Following the reporting scheme. Providing a detailed feedback to the seniors.

  • Transparent reporting to the service desk

  • Research and determine the reusability of parts in accordance with the published guidelines

  • Dealing with the spare parts inventory, availability, and ordering. Managing spare parts cycle times.

  • Testing the system performance and demonstrates the operation and servicing to the customer

  • Analyze customer complaints to diagnose a system fault

  • Capable of Upgrading, retrofitting, or modification for the onsite system

  • Keeping up to date on administrative responsibilities 

  • Keeping the line manager regularly updated regarding status of assigned jobs and customer concerns


  • Bachelor degree in any of the following disciplines:  

  • Electrical Engineering “Electronics, Control, Automation, Communication, Computer”

  • Mechanical Engineering “Robotics, Mechatronics, Industrial Automation, internal combustion engines, heavy equipment-machinery”.

  • Or any equivalent discipline and degree

  • Minimum 3 years of experience as a full time field service engineer. 

  • Fluency in English language is a must

  • Resourceful and able to work independently

  • Quick response and fast acting. Ability to work in a fast paced environment. Ability to adapt to changing circumstances.

  • Ethical and trustworthy 

  • Proficient level of computer skills including MS Outlook, Word, Excel, PowerPoint.


$$  $$ HR Team Dubai $$ $$ $$ $$

We are looking forward to receiving your application!

Giesecke+Devrient Currency Technology FZE
B1, Dubai Digital Park, Dubai Silicon Oasis
5,000 cash centers rely on our technology.
I’m proud of what we do: