IT Specialist - Infrastructure & App Monitoring
Objective Of This Role:
G+D’s IT Enterprise Operations Center (EOC) is the global delivery and support operations center for G+D groups’ global locations and subsidiaries. EOC manages the IT Infrastructure (Server /Datacenter, Collaboration and Messaging, Network LAN/ WAN / Wi-Fi and Firewall security) and Enterprise IT Applications (predominantly SAP portfolio) along with Mobile Applications Platforms. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains.
As a Monitoring Specialist, you will be desired to design, improve global monitoring landscape, for various OS and network monitoring, followed by applications, including Cloud Monitoring and Alerting.
Tasks & Responsibilities:
- Responsible for the global implementation of monitoring infrastructure including system and network environment based on ICINGA tool
- Network planning on Sites connectivity for Satellite Installation
- Ability to manage escalations for any technical challenges and service delivery
- Setup monitoring for server performance, availability and various other parameters as the requirements
- Develop checks with PowerShell ,Phyton and Shell scripting languages, as per requirements
- Handling Incident and Change requests and do Root Cause Analysis on Problem Tickets on ServiceNow or any other ticketing tools
- Driving automation and framing architectural framework and roadmap of monitoring tool
- Take ownership of ICINGA Infrastructure
- Ensuring high quality troubleshooting of technical problems, ability to find related Issues and putting long term fix to it
- Proven record of brining automation and improvements
- Understanding the requirements and converting into right technical solutions
- Hands on experience in creating and implementing thresholds for alerting and integration with outlook/ ticketing tool etc
Education & Trainings:
Any Graduate
Technical know-how:
- Expertise on Monitoring Tools (Icinga/Nagios etc.)
- Overall Technology know-how such Networking, various OS management tools, VMware and Alert Management
- Experience on PowerShell, Bash, Perl, Python scripting
- Knowledge of IP, TCP, UDP, Firewalling (especially host based firewalls)
- Good knowledge on Linux (CentOS or RedHat preferable)
- Good knowledge on Windows Server operating systems and Azure Cloud services
- Knowledge on Ansible and various other automation tools
- ITIL Certification
- RedHat Certification -RHCA, RHCE, MCSE, MCAAA
Soft Skills:
- Understanding of European tech culture
- Proactive and self driven
- Taking responsibility and proven record of improvements
- Seeing work and acting accordingly
- Self sufficient problem solving skills and persistence to resolve problems, not symptoms
- Language proficient / Business fluent English
Experience - 12+ years
Relevant - minimum 5 years (2-3 yrs in System Administration for Linux / Windows/ Networking)
$$ $$ Arvina Mehta $$ arvina.mehta@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=15944&career_ns=job_application