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Software Developer
Location:
Gurugram
Stellen-ID:
12915
As the Dotnet/C# Sr. Developer:
You will be part of the Support and maintenance team. he/she will be providing L1 and L2 technical support for different (approx. 10) Dotnet-based applications.
The developments and enhancements are based on business processes and agile-based methodology, which will be delivered by a well-established IT demand process. You will work closely with the business team to develop and deliver quality applications/product.
Tasks & Responsibilities
- Ensure customer satisfaction and provide professional support.
- Manage software configuration, installation and version control process.
- Making sure that customer’s query and issues resolved with-in SLA
- Should be able to work as Dot Net Developer and Individual Contributor for L2 support and fix issues quickly.
- Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status
- Ready to work in shifts (UK or US)
Technical know how
- C#, ASP.Net,
- HTML5, JavaScript / jQuery
- Working knowledge on ticketing system (as Service Now, Remedy etc.)
- Experience supporting multiple applications and meeting SLAs for uptime and availability.
- Excellent Customer Service Orientation
- Working knowledge of database
Good to Know
- Web API, web services in Dotnet
Experience (in yrs.)
- Total- 6-8 Years
$$ $$ Arvina Mehta $$ arvina.mehta@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=12915&career_ns=job_application
Giesecke & Devrient India Private Limited
Plot No. 02, EHTP, Sector - 34, Gurugram – 122001
www.gi-de.com/careers
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