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Technical Writer

Location:  Gurugram
Stellen-ID:  25390

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. 

The whole world trusts us when it comes to digital, physical or electronic payments. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry.  As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

Location : Gurugram

Purpose of this position

We’re looking for a Technical Writer with strong experience in software and API documentation—and a passion for making complex technical concepts simple, clear, and accessible. You'll be working at the intersection of cash management software and AI-driven technology, crafting documentation that supports developers, integrators, and G+D’s service professionals worldwide. The Technical Writer collaborates closely with Strategic Business Segments and departments in the company, such as R&D, Sales, Operations, Service, Training, Adaptation, Portfolio and Business Development, Hardware Service, Customer Project Management and much more.

 

This role is ideal for someone who thrives on collaboration with engineers and product teams, loves to dive into APIs and SDKs, and enjoys shaping the developer experience in a rapidly evolving tech space.

 Roles & Responsibilities / Tasks

  • Create and maintain of product documentation for our APIs, SDKs, integration guides, and software platforms supporting cash management systems, and other existing products according to the EC machinery directive in an XML-based documentation system

  • Manage and execute documentation projects, including localization of documentation and corresponding GUI

  • Contribute to internal documentation for support teams and knowledge base articles for customer success.

  •  Stay current with emerging technologies, especially around AI, APIs, and digital transformation trends in currency management.

  • Translate complex technical concepts into clear, concise, and engaging documentation tailored to software developers and technical stakeholders.

  • Collaborate with engineers, product managers, and QA teams to gather information and validate content.

  • Review and edit content created by engineers and other contributors to ensure accuracy, style, and clarity.

  • Advocate for documentation as a key part of the developer experience.

Requirements:

Personality / Skills / Professional Qualification & Experience

 

  • Graduate/Master’s Degree in IT/Software Engineering/ Related Engineering /Science streams

  • 8+ years of professional experience as a technical writer, ideally with a specialization in software documentation and APIs, preferably in financial technology, banking systems, or enterprise platforms

  • Experience in document structuring methods like DITA or DocType

  • Very good knowledge of MS Office, Adobe software (Acrobat, Illustrator, Photoshop) and XML Editors such like X-Metal

  • Strong grasp of RESTful APIs, JSON, webhooks, and familiarity with SDKs and API testing tools (e.g., Postman, Swagger/OpenAPI)

  • Comfortable reading and interpreting source code or developer samples

  • Excellent written communication skills with attention to detail and audience adaptation.

  • Proven ability to manage multiple priorities in a fast-paced, Agile environment

  • Excellent written and verbal communication skills, with a focus on clarity and usability

  • Detail-oriented with the ability to manage multiple projects and deadlines

Nice-to-Have

  • Prior experience in cash management, treasury systems, or payment solutions

  • Exposure to AI-powered documentation tools or content intelligence platforms

  • Familiarity with AI/ML concepts, especially in the context of automation, predictive analytics, or knowledge systems

  • Experience with modern documentation toolchains (Markdown, Git, Docusaurus, Swagger, GitBook, ReadMe, etc.)

  • Understanding of security and compliance considerations in financial APIs

  • Contributions to open-source documentation or developer community platforms

  • Experience working with DevOps environments

  • Exposure to Agile/Scrum methodologies

What We Offer

  • A front-row seat to the future of AI-enabled documentation system and digital transformation

  • A collaborative, forward-thinking team where your voice and documentation will directly shape user experience

  • Opportunities for professional growth in a high-impact domain with global reach

  • Flexibility, autonomy, and the chance to work on content that matters.

$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. 

 $$  $$ $$ $$  $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=25390&career_ns=job_application

We are looking forward to receiving your application!
Giesecke & Devrient India Private Limited
Plot No. 02, EHTP, Sector - 34, Gurugram – 122001
www.gi-de.com/careers
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