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Customer Support Engineer

Location:  Milton Keynes
Requisition-ID:  5621

When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. G+D Currency Technology is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 160 years of experience – combined with new, digital solutions – makes us the world market leader in Advanced Currency Management. As part of the G+D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 11,000 employees worldwide. We are convinced that the key to success is in the diversity of our employees. That’s why it depends on you personally – let’s shape the future of currencies together!

Giesecke Devrient Job Description Header Picture


Customer Support Engineer 

Location: Milton Keynes
Department: 471CTO2

Based at our site in Ireland (Dublin), the main objective will be to ensure that the Customer site remains operational and meets our Company’s contractual obligations.


Main duties and tasks whilst working rotating shifts include:

  • On-site customer support
  • Preventive maintenance
  • Corrective maintenance
  • Maintain site stock
  • Maintain documentation
  • Liaise with customer
  • Operator Training
  • Systems installation
  • Customer training


Applicants should have the following competencies & knowledge:-


  • Technical product knowledge;
  • Mechanical / electrical / electronic skills
  • Computer literate (Word, Excel, PowerPoint, e-mail).
  • Alpha-numeric skills, esp. report writing; Problem solving; Good communication and interpersonal skills at all levels. 


  • Technical Training; PC software and hardware competency.
  • Experience in high-speed production environment.

Education & Qualifications

  • ONC/OND or HNC/HND in a relevant engineering subject
  • Competent in a high-speed manufacturing environment.


As this position is based at a single site it does not include a company car.

We are looking forward to receiving your application!

Giesecke+Devrient Currency Technology GB Ltd
Unit 7, Torc MK, Chippenham Drive, Milton Keynes
5,000 cash centers rely on our technology.
I'm proud of what we do: