Service Engineer & Automation Engineers KSA

Scope and Purpose:

• Maintenance, repair, upkeep, cleaning, the management/ provision of spare parts, fault elimination (resp. easy troubleshooting) of all cash automation hardware components within the MBCC Dammam.
• Responsible for installation, maintenance and service of Vault Automation Equipment  for a customer based in Saudi Arabia.
• Ensure high service quality; build up a strong link to MBCC operational staff based on technical excellence and reliability.

Key Result Areas & Responsibilities:

• Cash automation hardware components to be maintained are: 
  • Autonomous Guided Vehicles (AGVs) 
  • Robots
  • Automatic Storage and Retrieval Systems (AS/RS) like stacker cranes
  • Offline shredding system 
  • Racks 
  • Roller-conveyor 
  • Control cabinets 
• First & second Level Support for the customers by analysis of customer requests and reported problems.
• Reporting and escalation of more complex problems to third level 
• Regular customer communication regarding the status of their requests and progress of their solutions.
• Conduct In-house and On-site trainings for users as needed 
• Conduct preventive and corrective maintenance of MHS  
• Install other G&D products as per requirements
• Hands-on integration, modifying and repair of AGVs, their supporting equipment and systems controls to meet required specifications
• Assist in developing necessary project processing parameters with the applications engineers 
• Provide AGV and system programming assistance
• Ensures compliance with all company safety rules and procedures
• Ensures accuracy of the AGV process. Analyzes daily equipment and process flow effectiveness and takes corrective action, and follows up on corrective actions through completion.
• Writes process procedures and trains his team members.
• Provides clear and succinct feedback to equipment suppliers on operational problems and needs. Follows solutions through to implementation by active follow up.
• Implements and maintains Preventive maintenance schedule
• Inspects work performed by team members.
• Tracks and logs workers time, materials, and other resources used for inventory purposes.

Job Requirements:

• Electrical Engineering / Electro Mechanical Degree in Engineering, or similar education
• Successfully completed professional training as an industrial mechanic with electronic knowledge (mechatronics engineers) and have prerequisite for being trained in the specific S7 application
• Convincing skills through excellent grasp of technology, ability to work under a lot of pressure and independent and meticulous way of working 
• A distinct consciousness of quality and safety, as well as absolute adherence to delivery dates.
• Willing to work in different shifts if work demands
• Six Sigma certification will be an added advantage
• Good communication skills in English
• Fluency in Arabic is required
• Excellent analytical and problem-solving skills
• Efficient in dealing with time pressure, budget constraints and setting priorities

$$  $$ HR Team Dubai $$ careers-dxb@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=21581&career_ns=job_application