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Field Service Technician (Sydney NSW)

Location: 

Silverwater (Sydney), AU

Stellen-ID:  26606

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. 

The whole world trusts us when it comes to digital, physical or electronic payments. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry.  As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

Job Responsibility

  • On-site technical preventative and remedial maintenance

  • Maintaining strong organisational and communication skills with customers

  • Trouble shooting electro-mechanical (and related) issues

  • Preparation and installation of new machines

  • Assisting with workshop duties and logistics as required

What we are looking for

  • An enthusiastic, motivated individual, with a "can do" attitude

  • Strong customer service and communication skills

  • Ability to work autonomously and in high pressure situations

  • Strong analytical and diagnostic skills

  • Technical aptitude across mechanical, electrical and software disciplines

Role requirements

  • You must have a current drivers' license, access to a vehicle and ability to travel to sites in metro New South Wales

  • You will need to be available to work business hours Monday to Friday and on-call after hours on a rotating roster

  • You will be required to undergo a National Police Check

  • Australian citizenship or permanent residency is required for this position

 

In this role:

  • Partnered with your technical skills you will also demonstrate strong customer service and communication skills. An important element of this role is successfully managing customer expectations as you work to resolve the issues at hand.
  • Our field technicians attend customer sites and also spend time in our workshop, so you will gain valuable experience across all our servicing aspects. Our senior technicians will be there to support your learning and guide you to develop strong skills as you progress in your role.
  • Motor vehicle allowance is provided.

$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. 

 $$  $$ $$ $$  $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=26606&career_ns=job_application

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

We are looking forward to receiving your application!
Giesecke & Devrient Asia Pacific Limited
Unit 10, 6 Chaplin Drive, Lane Cove West, 2066 NSW
www.gi-de.com/careers
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