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Technical Solutions Manager

Location:  Melbourne
Stellen-ID:  20844

In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.


We have an exciting opportunity for a highly motivated and professional individual to join the Portfolio Management team in the role of Technical Solutions Manager: Public Transit & Enterprise (PTE) based in Knoxfield Victoria in a 12 month fixed term contract.
The position will suit a highly organised and motivated professional person looking to provide outstanding customer service through advanced administration and communication skills.
Key responsibilities of this role are to provide subject matter expertise to Secure Transactions and Services (ST+S) customers and assist customers with technical advice and direction to secure and grow the business.
Daily responsibilities will include the following: 

  • Provide Subject matter expertise to ST+S and assist customers with technical advice and direction to secure and grow the business.
  • Support the technical needs of the customer, supporting all project objectives.
  • Champion the demonstration needs of G+D’s ST+S  portfolio, including maintaining the GDAUMS Incubation technology.
  • Drive the localisation needs of the nominated portfolio (products and services that enhance the customer experience)
  • Contribute to the grown of G+D’s portfolio of products and services by supporting the on-boarding of new products and solutions.
  • Is the primary contact for the customer for specific technical aspects of the nominated portfolio.
  • Support the commercial success of G+D offers by providing pre-sales support to sales teams.
  • Identify and evaluate business risks, determine and develop strategies to remove or minimise these risks to the business.  
  • Ensure compliance with G+D (OH&S), Quality and Environmental policies, procedures and work instructions as applicable to this position.
  • Provide appropriate communication & reporting to all key stakeholders of the business 
  • Ensure all department activities comply with relevant acts, legal demands and ethical standards.


We are looking for a person with the following skills and traits:

  • Industry knowledge on relevant products and solutions in particular Transit offerings Security offerings that include NXP Mifare Desfire and Sm@rtcafé Expert solutions
  • Regulatory understanding of relevant solutions such as eKYC
  • Technical delivery leadership of respective products and solutions
  • Ability to prioritise and analyse issues
  • Ability to achieve targets and work independently 
  • Strong communications (both written and verbal) and presentation skills 
  • Outcome oriented, focus on target achievement
  • Strong emphasis on attention to detail
  • Strong technology aptitude
  • Effective team member
  • Strong can-do, will-do attitude and positive approach

There are many rewards to be enjoyed in this role including learning new skills, autonomy and the chance to join a great team who are willing to train and invest into you, if you are willing to learn and grow.  

You will be surrounded by like minded professionals who are passionate about G+D Values:
Innovative – Ahead of time & Joy of change
Reliable- Live your role & Confidence in performance
Collaborative – More through diversity & Win together


$$  $$ Amelia Smit $$ $$ $$ $$

We are looking forward to receiving your application!

Giesecke + Devrient Mobile Security Australia Pty Ltd.
94 Rushdale Street Knoxfield, Victoria, 3180
Cutting-edge technology for secure payment and con
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