Share this Job

Technical Account Manager (TAM) / Tech Companies

Location:  Prat de Llobregat (Barcelona)
Stellen-ID:  15547

In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure connectivity and payment solutions for billions of people around the globe. At G+D Mobile Security, you will play a key role in realizing the digital transformation.

 

 

The Technical Account Management team (TAM team) is a bridge between G+D’s product portfolio and our “Techcompanies” or “TechComp” customers OEM/ODM and silicon providers who use our eOS software to enable cellular connectivity using xUICCs in Consumer and IoT devices.
As a Technical Account Manager region, you will be responsible for working with our global customer base and third-party solution providers, planning multiyear, multi-generational project engagements for TechComp customers. 
You will drive new business opportunities alongside Key Account Managers (KAMs) and manage the overall technical aspects to build solid, successful, long-term partnerships.
You will be a technical expert with project/program management competence; you will exude an entrepreneurial drive, and have a passion for building trusted collaborations.

Further your exposure and contribution in these engagements drives visibility of future needs affording tremendous opportunity for innovation and invention.

 

Your Tasks:

  • Holistic technical pre-sales and project management of G+D’s products and solutions for TechComp customers: Global technology companies, semiconductor manufacturers, manufacturers of consumer and IoT devices and Private LTE-5GNR network providers
  • Primary technical point of contact for customers/prospects (supported by multiple cross functional teams within G+D) ,analysis of customer requirements focusing on Embedded/Integrated SIM, Secure Elements and eSIM Management.
  • Central technical contact for coordination of consultancy and requirements analysis for RFIs, RFPs and RFQs
  • Proactive management of internal and external processes and interfaces to configure products and solutions to the customer's requirements
  • Expert level know-how and usage of G+D dedicated tools and processes: needed for product configuration according to specific customer requirements and technology standards.
  • Validation of products - internal and external. Final acceptance of products.
  • Prepare and maintain high quality documentation and presentations for customer’s projects/ pre-sales and G+D products, processes etc.
  • Perform implementation reviews, advocate new product features, safeguard the prompt and proper resolution of technical challenges and ensure customer SLAs for various activities.
  • Improve product feature offerings and quality by providing feedback to internal cross-functional teams including Product Management, Business Development and Software Engineering / Test Teams.
  • Maintain and grow high level of customer satisfaction and strong relationship with internal and external technical teams. Customer’s voice within the organization.

 

Your Profile:

  • Degree in Electrical/Computer Engineering or Computer Science 
  • 3+ years wireless (GSM) communications smart card experience
  • 3+ years of experience working directly with customers on technical requirements 
  • Knowledge of eSIM - GSMA ,3GPP 5G NR/ETSI, Global Platform ,ISO7816 – highly preferred
  • Excellent presentation and communication skills (both verbal and written – English is essential)
  • Professional experience in Technical Project Management, PM Certification (IPMA, PMI) – beneficial

$$  $$ HR Team Spain $$ seleccion.gdi@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=15547&career_ns=job_application

We are looking forward to receiving your application!

Giesecke+Devrient Mobile Security Iberia
C/ 114 nº 27, Polígon Pratenc
www.gi-de.com/careers
RD_GROUP_MF_EUR_RUS_AUS_USA_CAN
My team is shaping the future of IoT security.
I’m proud of what we do: