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Process Engineer - Service Bureau

Location:  Twinsburg
Requisition-ID:  4465

In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure connectivity and payment solutions for billions of people around the globe. At G+D Mobile Security, you will play a key role in realizing the digital transformation.

Job Summary: The Service Bureau Process Engineer will be responsible for the development and improvement of lean-minded, reliable personalization and fulfillment processes.  This person works closely with quality, engineering, maintenance, service bureau personnel, and senior management to implement the strategic goals of the company. 


Job Duties:

  • Supports the launch of new/revised products by modifying or creating all needed job, form, card, data, audit and other setups as needed for personalization and fulfillment steps.
  • Executes tests of new products to validate setups and data processing produce the correct output.
  • Supports the growth of the digital print area, establishing processes and setups to expand product offering and improve efficiency.
  • Apply working knowledge of personalization and fulfillment processes and equipment to optimize and continuously improve their output.
  • Develop closed-loop process controls that ensure processes are statistically capable and able to remain as such.
  • Core focus on overall equipment effectiveness and opening bottlenecks within each value stream, especially in the areas of availability and quality.   
  • Participates or leads activities in equipment selection, plant floor/cell layout, and infrastructure improvements. 
  • Narrow production problems down to root cause and effectively eliminate them at their source.
  • Estimates future production equipment and tool requirements.
  • Serves as the liaison to quality regarding new product launch and correction of systemic issues within the production area.  
  • Creates specifications, writes and executes site acceptance test plans for equipment purchases and works with the supplier to ensure the system meets these specifications.
  • Works with Production, Quality, Engineering and outside vendors to ensure new products and equipment are delivered on time and meets customer requirements.
  • Helps to provide process documentation, operating instructions, and overall hand-off actions to key stakeholders for new or revised process, or production new equipment
  • Designs and coordinates the manufacture/acceptance of customized tooling, gages, and equipment modifications in cooperation with engineering and quality. 
  • Creates personalization specification, layouts, and cell layouts.
  • Additional tasks as assigned.


Job Specifications: 

  • Work performed in a light industrial setting
  • Required to lift up to 40 lbs.
  • Regularly required to sit, stand and walk about the facility
  • Ability to distinguish color variations
  • Able to use various measuring devices
  • Ability to work safely around industrial controls, low voltage electrical, high-voltage electrical, hydraulic systems, pneumatics systems, electric motors and sensing equipment
  • Must be able to work assigned overtime as needed
  • Must be able to travel domestically and internationally as needed


Qualifications and Skills:      

  • Associates degree in Engineering, Engineering technology, or 5+ years of experience in an equivalent role   
  • Must be a quality and efficiency minded individual
  • Strong aptitude in logical problem solving
  • Strong understanding of quality management systems
  • Experience creating setups for card personalization and fulfillment required.
  • Project management experience a plus
  • Experience with changeover optimization and 5S a preference
  • Lean management or six sigma experience a plus
  • Strong organizational, analytical and communication skills
  • Excellent problem solving and decision making skills
  • Proficient with Windows operating systems and Microsoft Office programs
  • Statistics background and statistical process control experience preferred
  • Ability to read and understand Blueprints or Technical Drawings, calculate tolerance stack-up, ISO and Industry associated standards and test instructions
  • Self-confident, detail oriented, and able to work at times with minimum supervision.
  • Ability to work independently and as part of a team
  • Excellent eye for detail



Giesecke+Devirent Mobile Security America, Inc. endeavors to make https://careers.gi-de.com/GieseckeDevrientMS accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or hr-us@gi-de.com. 

Giesecke+Devrient Mobile Security America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

We are looking forward to receiving your application!

Giesecke+Devrient Mobile Security America, Inc.
45925 Horseshoe Dr, Sterling, VA 20166
My team designs new payment experiences.
I’m proud of what we do:

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron