Operational Quality Manager (m/f/d) 

Veridos Matsoukis is seeking an experienced and results-driven Operational Quality Manager to lead all operational quality activities at our Athens manufacturing site.

The successful candidate will be responsible for managing and developing a multidisciplinary quality team, including Quality Controllers and Quality Engineers,, while ensuring the highest standards of product quality, regulatory compliance, process control, and continuous improvement.

This is a key leadership role within the organization, driving quality excellence across manufacturing operations and supporting our commitment to delivering secure and high-quality products to our customers worldwide.

Reporting to the Head of Quality, Sustainability & R&D, your key responsibilities will include, but are not limited to the following:

Your Tasks & Key Responsibilities

• Lead the site's Quality function and act as the quality authority for product release, deviations, risk management, and quality escalation.
• Manage, coach, and develop the Quality team while promoting a strong quality culture across operations.
• Define and implement Quality Assurance & Control strategies, process validation, and continuous improvement initiatives.
• Monitor quality performance through KPIs, drive CAPA, root cause analysis, and corrective actions.
• Lead investigations related to non-conformities, customer complaints, and manufacturing quality issues.
• Ensure compliance with company standards, customer requirements, and applicable regulatory requirements.
• Collaborate with Production, Engineering, Supply Chain, and R&D teams to achieve operational excellence.
• Drive continuous improvement using Lean Six Sigma and quality methodologies.
• Oversee laboratory activities, material qualification, process validation, and quality documentation.
• Develop digital quality tools, reporting systems, and data-driven solutions to improve decision-making.
• Provide quality performance updates to site leadership and support customer visits and audits.

Qualifications & Experience

• Bachelor’s degree in Engineering, Quality Management, Chemistry, Materials Science, Industrial Engineering, or related field.
• Master’s degree will be considered an advantage.
• Minimum 8 years of experience leading Quality teams in a manufacturing environment.
• Experience in regulated industries (e.g., printing, high-security products, pharmaceutical, electronics, automotive) is an advantage.
• Strong knowledge of Quality tools: FMEA, SPC, CAPA, 8D, Root Cause Analysis, and Continuous Improvement.
• Understanding of ISO standards and audit requirements.
• Experience with quality data analysis tools, ERP systems, Power BI, or statistical software is an advantage.
• Strong leadership, communication, stakeholder management, and problem-solving skills.
• Fluency in English and Greek (written and spoken).
• Based in Athens with occasional travel to suppliers, customers, or partners.

At Veridos Matsoukis S.A., we value precision, teamwork, and continuous improvement.

$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. 

 $$ HR Team Greece $$ talent.vdmat@veridos.com $$ +30 210-2322398 $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=27519&career_ns=job_application