Middleware Engineer

Giesecke+Devrient (G+D) is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 14.000 employees across 41 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

Are you passionate about IT systems, customer support, and secure software environments?

At G+D, we're looking for a Middleware Engineer to join our team in El Prat de Llobregat, Barcelona and help support and deploy secure software and hardware solutions that power mission-critical personalization systems across the globe.

As a global leader in security technologies, we provide innovative solutions that protect payments, identities, connectivity, and data. Our Middleware Engineers are key players in maintaining the performance and security of our personalization systems—used daily by leading banks, governments, and telcos.

What will you do?

• Provide 1st & 2nd level support for chip personalization software, card readers, and HSM hardware.

• Offer 2nd level support for data generation and shop floor management software.

• Manage and resolve incidents and service requests via ticketing systems, email, and phone.

• Deliver remote and on-site support to G+D production sites, including user trainings.

• Prepare and deploy solutions at client sites, supporting them both remotely and on-site.

• Participate in client setup projects and internal site deployments.

• Ensure smooth resolution of incidents and successful engagement of technical solutions.

What are we looking for?

• Technical education or university degree in Computer Science (or equivalent).

• Several years of experience in IT support, service desk, or operations.

• Proficiency in Microsoft Windows 10 / Windows Server environments.

• Basic knowledge of LAN networks and database systems (MS SQL Server desirable).

• Strong troubleshooting and analytical skills.

• Ability to stay organized and accurate under pressure.

• Proactivity, autonomy, and a continuous improvement mindset.

• Excellent communication skills:

  • Fluent in French and able to communicate in English (Spanish is a plus).

What’s great about working with us?

• Culture and Diversity: A people-oriented environment with an international team and strong team spirit. Flat hierarchies. Equal Opportunity Employer and LGBT+ friendly.

• Global Collaboration: Work in Agile/SCRUM teams and collaborate with stakeholders worldwide.

• Innovative Environment: Develop secure solutions for cutting-edge personalization and digital products.

• Career Development: Continuous training, coaching, and participation in talent programs.

• Comprehensive Benefits: Flexible compensation (health insurance, transport, nursery vouchers, training), in-house parking.

• Work-Life Balance: Flexible work schedule and hybrid model. Core hours Mon–Thu (9:30–17:00), Fri (9:00–15:00).

• On-Site Canteen: Subsidized breakfast and lunch service with varied menus, salads, and fresh fruit.

• Location: Easily accessible by public transport (Bus 88 and 110, Metro L10 ZAL-Riu Vell, PR4 from El Prat) or private vehicle.

$$ Somos una empresa comprometida con la igualdad de oportunidades. Fomentamos la diversidad en todas sus formas y cultivamos un entorno de trabajo inclusivo, libre de prejuicios, discriminación y acoso, donde todas las personas empleadas se sientan valoradas y parte de la comunidad. Damos la bienvenida a todas las candidaturas, independientemente de su sexo, edad, raza, origen étnico, procedencia social y cultural, religión, discapacidad u orientación sexual. 

 $$ HR Team Spain $$ seleccion.gdi@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=25433&career_ns=job_application