Data Processing Clerk-3rd Shift

The Data Processing Clerk provides support services to ensure orders are quickly routed to the correct areas with all required documentation.  The individual is responsible for monitoring data processing activities.  The Data Processing Clerk communicates with and assists Information Technology (IT), Customer Service, and other operation and development departments regarding file statuses, updates, changes, and issues on a daily basis.

The Data Processing Clerk will work closely with the Vault and Warehouse, distributing requests and supporting the issuance of materials to jobs.  The Data Processing Clerk will also fill-in as needed for the Shipping and Vault areas.
The position requires close attention to detail, a strong sense of urgency, a solid customer focus, good communications skills, and a continuous improvement mindset.  

Duties and Responsibilities: 

• Monitor data communication activities to ensure jobs are received.

• Escalate data communication issues to IT, Service Bureau Shift Leads, and Customer Service, and ensure issues are resolved in a timely manner.   

• Print all required CDP reports, and collate with the corresponding IQ tickets.

• Ensure all IQ tickets are printing correctly, organize and distribute tickets to correct work areas based on operations required for each ticket.

• Print carton, sleeve, and shipping labels for jobs processing on your shift.

• Escalate data communication issues to IT, Service Bureau Shift Leads, and Customer Service, and ensure issues are resolved in a timely manner.   

• Process response files via custom applications as needed.

• Monitor job status via IQ, support Operators in correct completion of tickets.

• Fill in for the Clerks as needed, issuing collateral from the warehouse and staging in fulfillment. 

• Process returned Personalization mail and packages.

• Transact collateral consumption in Syteline

• Audit collateral inventories

• Perform related duties as assigned or as the situation dictates

• Adhere to applicable ISO Work Instructions and properly complete production forms

Accountabilities:

• Responsible for accurate completion of all job orders in IQ.

• Ensure Production schedule attainment.

• Compliance with Corporate and Local departmental KPI’s and Quality standards.

• Trains and supports Operators in use of IQ

• Compliance with Corporate and Local departmental KPI’s and Quality standards

Job Specifications:  

• Work performed in a fast-paced production setting.

• Required to lift up to 40 lbs.

• Ability to sit or stand for long periods of time, and reach and move about facility.

• Wearing of company furnished smock is mandatory.

• Occasional travel, including international. 

• Requires normal hand, eye, and walking coordination.

• Must be able to work a flexible schedule including overtime and weekends as needed.

Qualifications and Skills: 

• High School Diploma

• Experience in training others is preferred

• Strong communication skills

• Mathematical ability required

• Experience with Microsoft Word, Excel, SAP, IQ is preferred

• Excellent verbal and written communication skills

• Excellent organizational skills

• Demonstrated ability to multitask in a fast-paced and demanding environment

• Excellent problem solving skills

• Able to work independently or as a team member

• Attention to detail and hand-eye coordination

$$ Giesecke+Devrient ePayments America, Inc. endeavors to make https://www.gi-de.com/en/careers/jobs accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or hr-us@gi-de.com. 

Giesecke+Devrient ePayments America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

 $$  $$ $$ $$  $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=23828&career_ns=job_application