Scrum Master / Agile Coach

Giesecke+Devrient makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. 

We’re looking for an Agile Coach / Scrum Master to participate in the agile transformation of development teams, with a strong focus on Kanban and pragmatic, real-world agile practices. You’ll work closely with engineers, product managers, and leadership to design, implement, and continuously improve flow-based ways of working that increase delivery speed, predictability, and team autonomy.

Key Responsibilities

• Coach and support development teams in adopting Kanban (visualisation of work, WIP limits, flow metrics, policies, and continuous improvement).
• Facilitate agile ceremonies (daily stand-ups, replenishment meetings, reviews, retrospectives) and adapt them to fit Kanban and team context.
• Collaborate with Product and Engineering leads to design and refine workflows, classes of service, and explicit policies.
• Introduce and track flow metrics (cycle time, lead time, throughput, WIP, aging work in progress) to drive data-informed decisions.
• Identify bottlenecks, blockers, and systemic issues; lead experiments to improve flow and delivery predictability.
• Coach teams on agile principles (empiricism, transparency, collaboration, incremental delivery) beyond any single framework.
• Support the transition from “ticket pushing” to outcome-focused delivery, helping teams connect their work to business goals.
• Mentor team members and leaders on agile roles, responsibilities, and ownership (self-organisation, cross-functionality, shared accountability).
• Facilitate healthy team dynamics, conflict resolution, and psychological safety so teams feel safe to inspect, adapt, and learn.
• Partner with other Agile Coaches / Engineering Managers to align practices across teams and share learnings.

Required Skills

• Solid experience working as an Agile Coach, Scrum Master, or similar servant-leadership role with software development teams.
• Proven track record leading Kanban adoption in at least one team (designing boards, WIP limits, flow metrics, and policies).
• Strong knowledge of agile principles and frameworks (Kanban, Scrum, XP) and when to apply which practices.
• Hands-on experience facilitating workshops, retrospectives, and team health sessions.
• Strong communication and facilitation skills, able to work with engineers, product, and leadership.
• Experience working with agile tooling (e.g., Jira, Azure Boards, Trello, Linear) to visualise flow and metrics.

Recommended Skills

• Experience coaching multiple teams in parallel (multi-team or tribe-level context).
• Background in software development, QA, or product management, understanding the end-to-end delivery lifecycle.
• Familiarity with DevOps practices (CI/CD, trunk-based development, feature flags) and how they support flow.
• Experience with metrics and analytics (dashboards for cycle time, throughput, WIP aging, blockers).
• Knowledge of change management and organisational design in agile transformations.
• Experience combining Kanban with Scrum (“Scrumban”) where needed.

Nice to Have

• Experience in distributed or remote-first teams.
• Experience in high-compliance or security-focused environments.
• Previous work introducing test automation, TDD, or CI/CD as part of process improvements.
• Experience mentoring or coaching new Scrum Masters / Agile practitioners.
• Certification(s) such as KMP, KCP, PSM, CSM, ICP-ACC (or equivalent practical experience).

Onboarding Plan – Your First 90 Days

• First 30 Days:
  • Understand current ways of working, tools, and delivery constraints for each of the four teams.
  • Map existing workflows and visualise them on simple Kanban boards, without forcing big-bang changes.
  • Build relationships with team members, Product Managers, and Engineering Managers; clarify goals and expectations.
  • Run initial workshops on Kanban basics, flow, and WIP for each team.
• Days 31–60:
  • Introduce or refine explicit policies, WIP limits, and basic flow metrics (cycle time, throughput).
  • Facilitate regular retrospectives focused on bottlenecks, context switching, and blockers; agree on concrete improvement experiments.
  • Align ceremonies across teams where useful (e.g., shared review or communities of practice).
  • Help teams start using metrics dashboards to guide planning and prioritisation.
• Days 61–90:
  • Help teams stabilise their Kanban systems, refine classes of service, and improve predictability.
  • Lead deeper continuous improvement cycles (service level expectations, demand vs. capacity, aging WIP management).
  • Support teams in owning their process, reducing reliance on you for day-to-day facilitation.
  • Document practices, playbooks, and lessons learned to scale the approach across more teams.

If you enjoy helping teams become truly agile, love Kanban, and want to have a visible impact across multiple and international teams, this role is for you.

$$ Somos una empresa comprometida con la igualdad de oportunidades. Fomentamos la diversidad en todas sus formas y cultivamos un entorno de trabajo inclusivo, libre de prejuicios, discriminación y acoso, donde todas las personas empleadas se sientan valoradas y parte de la comunidad. Damos la bienvenida a todas las candidaturas, independientemente de su sexo, edad, raza, origen étnico, procedencia social y cultural, religión, discapacidad u orientación sexual. 

 $$ HR Team Spain $$ seleccion.gdi@gi-de.com $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=26684&career_ns=job_application