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Cloud & DC manager

Location:  Prat de Llobregat (Barcelona)
Stellen-ID:  18743

In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

At G+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, we are looking for a Cloud & DC Manager in Barcelona.


  • Support Head Service Operations in development of cloud/datacenter strategy
  • Execute on Service Delivery & Operations strategy, including operational capabilities and roadmap
  • Provide input regarding future and continuous needs in regards to new investments to maintain existing and future services to Head Service Operations based on observations, analysis and input from Application, Database and IT Stack Engineers
  • Close collaboration with Service & Process Specialist, Design Architect and Service Design Specialist in regards to planning and executing on service specification requirements on new and existing services
  • Cost control and forecasting from cloud/datacenter operations perspective
  • Support Head Service Operations in OPEX and CAPEX planning for datacenters/cloud
  • Execution of service specification requirements on new and existing services received from Service Owners
  • Support to and interaction with other jobs and functions
    • Close collaboration with Supplier Management in Service Quality & Excellence regarding the management of new and existing suppliers, such as cloud/datacenter and cloud providers, hardware, software and infrastructure suppliers
    • Be the interface towards Design N’ Architecture in regards to datacenter, cloud, automation and transition
    • Support Design N’ Architecture in service design with input from an operational end-to-end service perspective
    • Be the interface towards R&D in regards to capacity planning
    • Review and design of database architecture in collaboration with Design Architects, Database Engineers and Second Level Support Engineers
    • Provide feedback and input to Test Engineers to enhance existing procedures
    • Setup and operations of monitoring, in collaboration with Design Architects, IT Stack Engineers and Second Level Support Engineers (for dashboards)
  • Manage time in accordance with planned and assigned activities to ensure accuracy and quality in planning
  • Meet compliance and information security requirements in service operations
  • Evaluate, improve and add applicable work instructions
  • Identify and address day to day continuous improvement activities towards Regional Service Quality Manager and/or supervisor for further action, related to tools, procedures and compliance fulfilment
  • Timely and accurate time reporting.


Education and experience

  • University degree in Computer Sciences, IT or related technical/engineering field engineering
  • A minimum of 5 years successful service operations experience in the IT, Technology and/or Security Information systems industry
  • ITIL v3 foundations certified
  • Experience from having management and/or operational leadership roles
  • Experienced in working with ticketing and monitoring systems
  • Preferably experience of managing datacenter(s) and/or cloud deployment
  • Preferably Telecommunications and/or Payment industry experience
  • Deep understanding and knowledge about service operations, cloud/datacenter management and/or cloud management in service delivery organizations
  • Management and leadership skills
  • Strong ability to develop senior level relationships with key players internally and externally
  • Knowledge of relevant market technologies in secure environments
  • Ability to work under pressure
  • Fluent written and spoken English


What’s great about working with us:

  • Culture: Join a friendly team with different nationalities.
  • Open working space with Best-in-class equipment: High performance PC with hugh monitors.
  • Office timetable: M-Th 8.30 – 17.30 and Fri 8.30 – 15.30 (with flexible hours on demand).
  • Social benefits: Continuous training and coaching, private medical insurance, transport ticket, in-house parking.
  • Own canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk and sandwiches service. Nicely prices!
  • Location: El Prat de Llobregat. Easy communication by public transport o private transport.

$$  $$ HR Team Spain $$ $$ $$ $$

We are looking forward to receiving your application!

Giesecke+Devrient Mobile Security Iberia
C/ 114 nº 27, Polígon Pratenc
My team is shaping the future of IoT security.
I’m proud of what we do: