Technical Manager

Qualification

• B.E, BTECH, BSC, BCA, BCS or equivalent Post Graduation in any branch preferably in E&TC, Electronics, Computers
• MBA , Executive programs in Leadership & Management or equivalent would be an added advantage
• Agile , Scrum Master certification would be an added advantage

Experience

• 14+  years of experience, at least 4+ years’ of focused experience in people & delivery management handling customers in telecom Industry and delivering IT/ software products
• Ability to work independently, prioritize workload, set targets & monitor progress

Technology , Technical skills

• SDLC, Product Life Cycle Management
• Java, JEE web architecture, Spring boot, Hibernate, Oracle , NoSQL database, Rest services
• Web technologies background using Java/JEE, SIM, EMV Smart Cards / Java Card would be an advantage
• Project Management, Experience in managing projects & teams using Agile / Scrum methodologies
• Proven knowledge to work in processes according to CMMI (Level 3), exposure to Telecommunications server solutions & domain would be preferred

Tools Used – Git, JIRA, Confluence, Maven, Agile Dashboard, Microsoft Project, Excel, PowerPoint

Soft Skills – Self-motivated , Team Player, Positive Attitude, Good communication skills – written and verbal, proactive

Responsibilities

• Managing employee lifecycle (Recruitment , onboarding, appraisals, career development, Exit) & disciplinary management of teams
• Managing a team of resources engaged with local & global customers across product management, engineering, architects, technical writers and operations
• Managing all vendor relationships with outsourcing companies, partnerships and alliances
• Providing technical leadership to the team
• Driving product management, development, testing and documentation
• Budget forecasting (S/W, H/W) ,  monitoring and controlling of same
• Responsible to ensure complete compliance as per company standards & guidelines
• Initiate change and drive continuous improvement and competence growth
• Ability to reason around complex and difficult topics
• Drive development projects e.g. clarify scope, organize scrum teams, resolve capacity & timeline conflicts
• Continuous dialogue with staff in the context of coaching, team communication and scrum events
• Handle support requests and escalations
• Managing all aspects of technology, including strategy, ongoing business needs assessment, software development and implementation

Desired attributes

• Should possess strong people management and conflicts resolution skills
• Strong Project(s) and stakeholder management skills
• Structured, systematic and decision making work attitude
• Sound experience in managing Telecom product solutions development teams would be an added advantage
• 4+ years of leading Engineering teams/Delivery Management experience.
• Excellent communicator at all levels
• Ensure that processes & standards are understood & followed by team.
• Has an eye on business aspects - profitability, higher revenue generation and resource utilization
• Participate in various reviews (Test Plan / Specification / Test Case Code / Requirement Traceability)
• SmartCard & Telecom server solutions domain expertise a big plus
• Identify areas for continual improvement to improve product efficiency, customer satisfaction, and value.
• Possess technical insight about modern software development, and about delivery and maintenance

Expected attributes:

• Unquestionable, proven integrity and loyalty & acceptable social behavior
• Forward thinking
• Structured, systematic and decision making work attitude
• Exhibiting Courage and Smart Risk Driven Approach
• Ability to navigate Ambiguity and Embraces Diversity
• Ability to adapt and implement changes as and when required
• Able to work independently with diligence in all levels
• Enable to give solutions using Creative Problem Solving Methodologies
• Is a good “Driver” and Love Challenges
• Quality consciousness
• Proactive, Initiative, boosting self-learning and self-improvement methods
• is resilient when faced setbacks
• Open Communication.

Very good English, fluently written and spoken

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